This release brings a re-branded portal experience, stronger account security options, better billing visibility, and more ways to receive alerts.

Portal Re-branded to Generator Labs

The customer portal has been updated to reflect the Generator Labs brand. You will see the new Generator Labs domain and logo when you log in. All existing bookmarks and links will continue to work through automatic redirects. Your account credentials and settings remain unchanged.

Enhanced Multi-Factor Authentication

MFA has been significantly expanded to give you more flexibility and stronger security:

  • Multiple MFA methods — you can now register more than one MFA option on your account, so you are never locked out if a single device is unavailable
  • Security key support — hardware security keys like YubiKey are now supported as an authentication factor
  • Backup codes — generate a set of one-time backup codes to store securely as a recovery option if your primary MFA method is inaccessible

Billing History

A new billing history section is now available in the portal. It shows your accumulated account charges broken down by month, giving you a clear view of your usage and spending over time.

New Contact Types

Three new contact types are available for alert delivery:

  • Google Chat — send alerts directly to a Google Chat space
  • OpsGenie — create OpsGenie alerts from monitoring events
  • Microsoft Teams — deliver alerts to a Microsoft Teams channel
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