Legal
The agreements and policies that govern Generator Labs.
How They
Fit Together
The Terms of Service are the main agreement. The Acceptable Use Policy, the Service Level Agreement, and the Data Processing Addendum are each part of the Terms, so they apply to your account along with them.
The SLA covers every paid plan: the portal and API available at least 99.9% of each calendar month, with service credits when we miss it. The Acceptable Use Policy applies to everyone, and its main rule is simple: monitor only what you own or have written permission to monitor.
The Privacy Policy explains what we collect about you as a visitor or customer. The DPA covers the personal data we process on your behalf and needs no signature; if your process requires a countersigned copy, email legal@generatorlabs.com. The Subprocessors list names the vendors involved and where they are, and Third-Party Data Sources explains how we use data from blocklist operators and other sources.
How we protect your data is on the Security page.