What Each Color Means

Color What It Means What to Do
White Trusted, sends only good mail. Nothing to do.
Yellow Mix of good mail and spam, like big webmail providers. Nothing to do; mail servers skip blacklist checks.
Brown Sending spam, but not enough to blacklist yet. Find the source now, before it turns black.
Black Sending spam. Fix the cause; the listing expires about five days later.

How You Got Listed

Hostkarma counts the spam and good mail each IP sends to its network of servers, and it runs fake mail servers that only spam bots ever contact. Hitting one of those traps can blacklist a hacked machine right away.

Getting Off the Blacklist

Blacklist entries expire about five days after the spam stops, so fixing the source is the main job. To check your IP or request removal sooner, use Junk Email Filter's removal page.

Know the Day It Happens

Generator Labs checks your IPs against Hostkarma and hundreds of other blacklists and alerts you by email, Slack, SMS, or webhook when a listing appears. Free for your first host.

Frequently Asked Questions

How long does a Hostkarma listing last?

About five days after the spam stops.

What does yellow mean?

A mixed source, like a big webmail provider. It isn't a blacklisting.

Is Hostkarma free to use?

For small businesses and non-profits, yes.